Responsible Gaming at b777bt

1 Our Commitment to Safe Play

b777bt believes that gambling should be an enjoyable leisure activity — nothing more, nothing less. For the overwhelming majority of players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every other part of Bangladesh who choose b777bt, that is exactly what it is. However, b777bt acknowledges that for a small number of people, gambling can become a problem, and we take that reality seriously.

Our responsible gaming programme is built on three pillars: prevention, protection, and support. Prevention means we actively work to stop problem gambling before it starts — through age verification, account monitoring, and player education. Protection means we provide the tools players need to stay in control of their spending and playing time. Support means we make it easy to access help whenever it is needed, with zero judgment and complete confidentiality.

b777bt staff who interact with players — particularly in live chat and account management — receive training on responsible gaming indicators. Where our systems or staff identify behaviour that may suggest a player is experiencing difficulties, we will reach out proactively and offer access to our protection tools. We monitor account activity not just for fraud prevention, but also as part of our genuine duty of care to every b777bt member.

2 18+ Age Restriction

The minimum age to register an account and participate in any real-money gambling activity on b777bt is 18 years old. This rule applies to all product categories on the platform — including cricket betting, live casino games, slots, fishing arcade games, and all other titles offered under the b777bt brand. There are no exceptions to this rule under any circumstances.

b777bt verifies the age and identity of every player as part of the account registration and KYC (Know Your Customer) process. Players may be required to submit a government-issued identity document — such as a National Identity Card (NID), passport, or birth certificate — before they are permitted to deposit funds or withdraw winnings. This process protects both our players and the integrity of the b777bt platform.

If you are a parent or guardian in Bangladesh, we strongly encourage you to take the following precautions to prevent underage access to gambling platforms:

• Keep your b777bt login credentials private and never share your username or password with family members under 18.
• Use device-level parental controls on smartphones, tablets, and computers used by minors in your household.
• Log out of your b777bt account fully when you are not actively using it on a shared device.
• Be aware of browser saved passwords and autofill features that might allow a minor to access your account without your knowledge.
• Talk openly to young people in your care about the risks of gambling and why it is restricted to adults.

If b777bt discovers or is informed that a player under 18 has successfully registered an account, that account will be closed immediately, all funds will be returned, and the matter will be treated as a serious breach of our terms. We will cooperate fully with any investigation by relevant authorities.

3 Warning Signs of Problem Gambling

Problem gambling does not always look the same for every person, and it can develop gradually over time. Being aware of the common warning signs — in yourself or in someone close to you — is the first step toward getting things back under control. The following behaviours may indicate that gambling is becoming a problem rather than a pastime:

If two or more of the above descriptions feel familiar, we encourage you to take action now — before the situation becomes more serious. The tools described in the sections below are available to all b777bt members at no cost and can be activated immediately. You can also speak with a member of our support team at any time via live chat with complete privacy.

4 Player Protection Tools

b777bt provides a suite of practical, easy-to-use tools that give you direct control over your gambling activity. All tools are accessible through your b777bt account settings or by contacting our support team. They are free, take effect quickly, and are there for you to use proactively — not just in a crisis.

To activate any of these tools, navigate to Account Settings > Responsible Gaming after logging in, or start a live chat session and request the tool by name. Our support team can activate deposit limits, time-outs, and self-exclusion immediately on your behalf — 24 hours a day, 7 days a week, including during Eid and all public holidays in Bangladesh.

5 Self-Exclusion

Self-exclusion is the most comprehensive protection tool available to b777bt members. When you request a self-exclusion, your account is immediately suspended — you will no longer be able to log in, access games, deposit funds, or place bets for the duration of the exclusion period you have chosen. Any open bets at the time of self-exclusion will be settled normally, and your available balance will remain accessible for withdrawal.

b777bt offers the following self-exclusion periods:

• 30 days — a short-term break to reset your relationship with gambling.
• 90 days — a medium-term exclusion for members who feel they need more significant time away.
• 6 months — a substantial break that gives you time to address underlying issues before returning.
• 1 year — a long-term commitment to abstaining from gambling on b777bt for a full 12 months.
• Permanent — a permanent, irrevocable account closure. This option cannot be reversed.

Once a self-exclusion is in place, it cannot be lifted early regardless of the reason. This is intentional — it protects members from impulsive decisions during vulnerable moments. If you choose a 90-day exclusion, your account will remain closed for the full 90 days even if you contact us and ask to reopen it sooner. At the end of a non-permanent exclusion period, returning to b777bt will require you to confirm you wish to return and to re-pass any applicable verification steps.

During any active self-exclusion period, b777bt will not send you any promotional communications, bonus offers, or marketing emails. If you receive any marketing from b777bt during your self-exclusion, please report it to [email protected] immediately so we can investigate and rectify the issue.

6 Deposit & Spending Limits

Managing how much money you put into your b777bt account is one of the most practical steps you can take to keep gambling within your means. Deposit limits let you place a hard cap on the amount of real money — in BDT — that can be added to your account within a defined time window. b777bt supports three limit intervals:

• Daily Deposit Limit: The maximum total you can deposit across all payment methods (bKash, Nagad, Rocket, Upay, bank transfer, Visa, Mastercard) in a rolling 24-hour period.
• Weekly Deposit Limit: The maximum total you can deposit in a rolling 7-day period, measured from the moment you set the limit.
• Monthly Deposit Limit: The maximum total you can deposit in a rolling 30-day period. This is useful for players who manage a fixed monthly entertainment budget.

Deposit limits can be set to any amount that makes sense for your personal financial situation — there is no minimum limit value. You can set multiple overlapping limits simultaneously (for example, a daily limit of ৳2,000 and a monthly limit of ৳20,000).

Reducing a limit takes effect immediately. If you lower your daily deposit limit from ৳5,000 to ৳2,000, the new lower limit applies to your next deposit attempt right away. Increasing a limit is subject to a mandatory 24-hour cooling-off period. This delay is a deliberate safeguard: it ensures that any decision to increase your spending cap is a considered one, not an impulsive reaction to losses or excitement during a gaming session.

7 Time-Out & Cooling-Off

A time-out is a short-term account suspension designed for moments when you feel you need a break from gambling but do not want to commit to a full self-exclusion. It is the right tool if you have had a stressful session, feel your play becoming habitual rather than recreational, or simply want to pause while you reassess your relationship with gambling.

During an active time-out on b777bt:

• You cannot log in to your account.
• You cannot place any new bets or access any games.
• You cannot make any new deposits via bKash, Nagad, Rocket, Upay, or any other payment method.
• You will not receive any promotional emails or bonus notifications from b777bt.
• Your account balance is preserved and will be available to withdraw once the time-out expires.

Available time-out durations on b777bt are: 24 hours, 48 hours, and 7 days. Like self-exclusion, a time-out cannot be shortened once it has been activated. If you request a 7-day time-out, your account will remain suspended for the full 7 days — we will not lift it early even if you contact our support team during that period.

If, at the end of your time-out period, you feel that you still need more distance from gambling, we strongly encourage you to request a longer self-exclusion rather than returning to play immediately. Our support team can help you assess which option is right for your situation.

8 Getting Help & Support

If you feel that gambling is negatively affecting your finances, relationships, mental health, or daily life, please reach out for help. Speaking to someone — whether that is a b777bt support agent, a trusted friend, or a professional counsellor — is a sign of strength, not weakness. The sooner you seek help, the easier it is to regain control.

b777bt's support team is available around the clock and can assist you with activating any of the responsible gaming tools described on this page. All conversations about responsible gaming are treated with complete confidentiality — your account information and any concerns you share will not be disclosed to any third party without your consent, except where required by law.

In addition to our internal support, we encourage players who need professional help to seek out qualified counselling services. While b777bt cannot provide medical or psychological advice, we recognise that problem gambling is a recognised behavioural condition that responds well to professional treatment, and we support our members in accessing that help.

When contacting us about a responsible gaming matter, you do not need to explain yourself in detail if you are not comfortable doing so. Simply saying "I need help with responsible gaming" or "I want to self-exclude" is enough — our team will take it from there and guide you through the available options without pressure.